Terms of Use

The information contained in this website is for general information purposes only. The information is provided by Park Place Retail LLP and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Park Place Retail LLP. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Park Place Retail LLP takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Complaints Handling Procedure

Park Place Retail is regulated by the Royal Institution of Chartered Surveyors (RICS).

In the event you feel that we are falling short of the high standards that we set ourselves in the services we provide, please do let us know.

We ask that you submit your complaint in writing to make sure that we have a full understanding of the reasons for your complaint.

Please send your written complaint to:

Paul Wilkinson
Park Place Retail
6 Kingly Street
London W1B 5PF

Tel: 07770 585313 Email paul.wilkinson@parkplaceretail.co.uk 

We will consider your complaint as quickly as possible, and will acknowledge receipt of your complaint within 7 days. Within 21 days of receipt of your written complaint, we will write to you to inform you of the outcome of the investigation into your complaint and to let you know what actions have been or will be taken.

If we are unable to agree on how to resolve your complaint then you have the opportunity to take your complaint to an independent redress provider:

Centre for Effective Dispute Resolution
International Dispute Resolution Centre
70 Fleet Street

Tel: +44 (0)20 7536 6000
Email: info@cedr.com

Web site:  www.cedr.com

Privacy Policy

We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website.By using our website, you consent to the practices described in this policy. Please read it carefully to understand how we handle your information.

Information We Collect

Personal Information
We may collect the following types of personal information:
1. Contact Information: When you fill out our contact form or subscribe to our newsletter, we collect your name, email address, and any other details you provide.
2. Usage Data: We automatically collect information about your interactions with our website, including your IP address, browser type, device information, and pages visited.

Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

How We Use Your Information
We use your information for the following purposes:
1. Communication: To respond to your inquiries, provide customer support, and send you relevant updates.
2. Analytics: To analyse website traffic, improve our content, and enhance user experience.
3. Marketing: With your consent, we may send you promotional emails about our products and services.

Data Security
We take data security seriously. We implement industry-standard measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Third-Party Links
Our website may contain links to third-party websites. Please note that we are not responsible for their privacy practices. We encourage you to review their privacy policies before interacting with those sites.

Your Rights
You have the right to:
1. Access the personal information we hold about you.
2. Correct any inaccuracies in your data.
3. Request the deletion of your data (subject to legal obligations).

Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at info@parkplaceretail.co.uk

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